The Enterprise Social Software (ESS) market is predicted for robust growth over the next few years. Companies are embracing and adapting to enterprise social networks - some may be considering it as a first-time implementation. Others may be looking to unify on a single platform after an era when social popped up in different business units or geographies. Some organizations are perhaps looking to move from on-premise to cloud-based services. Still others are looking to expand their strategies with more robust integrations or to rev-up their initial adoption efforts.
No matter where you and your company might be on the spectrum - whether looking to introduce or improve your enterprise social efforts, you’ll find something of value in a new workshop my colleague Carrie Basham-Young and I are delivering at KM World in Washington, DC., on November 4 from 1:00-4:00 p.m.
Social and collaborative technologies are key to empowering employees to transform the way they work, interact, and engage, enabling companies to catalyzing product and service innovation and deepening customer insight and relationships—in essence redesigning the way business is done. At the same time, an enterprise social network is inherently “human,” allowing people to be people by facilitating with technology the informal social connections that already thrive.
Implementing an enterprise social network can also mean rethinking workplace practices and a need for new governance models, leadership skills, and transforming the way we communicate. Our workshop will help you understand the key elements of an enterprise social networking initiative, from business case development to ROI and value-measurement principles to cultural and organizational readiness, through use case development, leadership skills and engagement, social network analysis, governance strategies, and adoption planning and ongoing engagement.
Get a comprehensive view of key planning elements and useful tools that have worked for organizations big and small. Targeted toward executive sponsors of social initiatives, community managers, and technical leaders of social product portfolios, this interactive workshop gives you the key elements to develop or tune-up your enterprise social networking initiative.